What if I get a ticket?

  • If you get a ticket during your rental period, first notify BlueLA by sending a message through the mobile app or calling customer service at 1 (800) 212-1079. You are responsible for payment of the ticket and have 15 days to pay it directly to the issuing authority. If you cannot pay it within that time, the ticket amount plus a $25 handling fee will be charged to your BlueLA account.
  • If you find a ticket from a previous user, please place it in the driver door or glove compartment and let us know by sending a message through the app. All tickets are time-stamped; you will not be held responsible for any ticket incurred by another user at another time.