How do I cancel my Standard or Community membership?

If you wish to opt out of auto-renewal and cancel your annual membership for the next year, please submit your request at least 14 calendar days before the auto-renewal date, in one of the following three ways:

1. Send a message to customer service via the mobile app or website
2. Send an email to contact@bluela.com
3. Mail a letter to the following address: BlueLA Carsharing, 555 West 5th Street, Floor 35, Los Angeles, CA, 90013

If you have signed up for an annual membership and wish to cancel your membership mid-term (before the full year term has ended), please contact customer service at 1 (800) 212-1079. Only under particular circumstances will a member’s midterm cancellation request be granted, consistent with the BlueLA Terms and Conditions.

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