Using BlueLA

English

How do I end my trip?

  • Park in an available or reserved space (green light, or blue if reserved)
  • Shift to neutral, lift up the parking brake, remove key from the ignition, and remove all personal items from inside the car
  • Lock the car by tapping your user card on the reader by the driver’s side mirror
  • Plug in the car by tapping your user card on the lid of the charging point, carefully releasing the cable, and plugging into the port on the right rear side of the car
  • Look for a trip summary notification on your mobile phone

What do the charging point light colors mean?

  • Green: You can return the Bluecar to this charging point without a reservation.
  • Blue: If you have a reservation, you can return the Bluecar to this charging point.
  • Red: Do not use. This charging point is in maintenance. Your rental will not end if you attempt to return the car here.

Where can I park?

Your trip must always begin and end at a BlueLA station. During the course of your trip, however, you can stop/park the Bluecar in any legal parking spot. You will be responsible for any ticket or legal infraction incurred during the rental period.

How do I open the trunk?

The lever to open the trunk is located underneath the driver's seat on the right-hand side. Pull the lever to open the trunk.

Where is the key?

The ‘ignition’ key is hanging from a cord on the right side of the steering column. If you discover that the cord has been cut or the key removed from the vehicle, please call customer service immediately at 1 (800)212-1079 , and you will be assigned a new vehicle.

How do I start my trip?

  • Go to your desired pick-up station. BlueLA station locations can be found here, or on the mobile app.
  • Receive your vehicle assignment by tapping your user card at the kiosk and following all prompts
  • Unlock the assigned vehicle by tapping your user card on the reader by the driver's side mirror
  • Unplug the vehicle and guide the retractable cable into the charging point

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